College of Medicine and Dentistry Support
The College of Medicine and Dentistry has a strong program of student support including Academic Advisers for all years and sites.
“Academic advisers provide students with information and advice around a range of topics including the structure of MBBS program, study strategies, support services available within the university, and placement issues. They support students who are repeating a year of the program with information about approaches to study and sometimes are able to provide a tailored program in the clinical years.
They also provide a place where students can come and discuss their wellbeing and issues associated with this. They may provide students with assistance in approaching health and counselling services and options about leave or extensions for assessment pieces that the student may need in recovering their health.
The service is confidential (unless of course there are concerns about safety of the student or another person whom the student is threatening) and the College does not follow up with a student’s GP or other health professional. Nor do we contact the JCU Counselling Service about a student who has used the service. That is the student’s private business.” – College of Medicine & Dentistry JCU
Townsville students in Years 1-4 can make an appointment themselves through the Self Booking System (SAABS) available at LearnJCU/Medicine Course Site/Student Support/SAABS.
Students in Year 5&6 and students at other locations are able to contact their listed Academic Adviser directly to make an appointment.
There is absolutely no risk of AHPRA Mandatory Reporting by seeking help through this service. Students seeking more information regarding Mandatory Reporting here.
JCU Counselling Services
JCU counselling is a free, confidential service for all enrolled students, provided in a safe and supportive environment. More information and ways to book an appointment can be found here.
eMental Health Resources
General Wellbeing and Coping
MoodGYM. The oldest tool in the list, MoodGYM was trialled in the US among medical interns. Using suicidal ideation as a comparative marker for stress levels between cohorts, it was found that the group of doctors who used it had 9% lower rates of suicidal ideation (12% vs 21%) compared to those who didn’t. The original E-Mental Health resource, this Australian product can build mental robustness if you give it time, just as you would allow your body time to grow when training in a conventional gym. A word of caution: MoodGYM can be perceived as too slow. If you find this is the case, please try similar, more streamlined resources such as myCompass. Users can pick and choose modules as they please, allowing users to tailor it to their needs.
MindSpot is a telephone and online counselling service. Slightly less autonomous for the user, this program provides guidance in the form of live telephone or online counsel. This is Macquarie University’s program, and it is used nationally. It may be of particular interest to our indigenous students and their families, as the program has a specific component tailored towards indigenous health issues.
If you specifically suffer an anxiety disorder and would like some extra support, This Way Up and Mental Health Online are designed for you. This Way Up costs money by design, as the lead on the program believes users will value it more by paying a fee. Both have been shown to be effective in reducing anxiety symptoms, with This Way Up being the most evidence based program on the list.
LGBTQIA+ Specific Resources
The LGBTQIA+ community have been shown to have a higher rate of mental illness. If you identify within this acronym, Q-Life has some resources more specific to you. It is an online and telephone counselling service designed to improve your mental wellbeing and ability to thrive at university.
Other Support Services
Sometimes primary/ secondary prevention tools fail, and life becomes unbearable. If you find yourself unable to cope or feel unsafe, do not hesitate. Please consult one or more of the following:
• Lifeline (13 11 14)
• Suicide Call Back Service
• A friend
• A family member
• Your Doctor
• Anyone you trust